Frequently Asked Questions

Everything you need to know about our handcrafted sterling silver collections.

Is your jewelry made of genuine 925 sterling silver?

Yes, all our necklaces are crafted from authentic 925 sterling silver. Each piece is stamped with the '925' hallmark to guarantee its purity and quality.

Will your necklaces tarnish over time?

Sterling silver naturally reacts with moisture and air, but we apply a premium rhodium plating to most pieces to prevent tarnishing and maintain a high-shine finish.

How should I care for my sterling silver jewelry?

To keep your necklace sparkling, avoid contact with harsh chemicals, perfumes, and pools. Clean gently with a soft microfiber cloth and store in a cool, dry place.

What is your return policy?

We offer a 30-day window for returns or exchanges. Items must be in their original, unworn condition and include all original packaging to be eligible for a full refund.

Do you offer international shipping?

Yes, we ship our jewelry worldwide. Shipping times vary by location, typically ranging from 7 to 14 business days for international orders.

Is your jewelry safe for sensitive skin?

Absolutely. Our sterling silver is nickel-free and lead-free, making it hypoallergenic and safe for individuals with sensitive skin or metal allergies.